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How to Purchase
1. Enter a quantity into the "Qty:" field that is above the item picture.
2. Click the "Add items to my cart" button at the bottom of page.
3. When you are finished selecting items, click the "Checkout" button,
and follow the instructions on the following screens.
You can see the contents of your shopping cart at any time by clicking
the "My Cart" button.
Methods of Payment
We accept VISA, MasterCard,
and JCB credit cards, travelers checks, and direct funds transfer (Western
Union). We do not accept personal checks, company checks, cashiers checks
or money-orders. Prices are listed in US dollars (US$), but we can accept
other currancies. Talk to us
if you would like to arrange a special form of payment.
Online Ordering
This is the easiest and fastest method. For online orders you must pay
with a credit card. We currently accept only Visa, MasterCard and JCB.
Your credit card is not charged until your order is shipped. The order
you submit is shipped within 48 hours.
If you do not feel comfortable submitting your order over the internet,
you can use one of the following order methods:
Faxing your
order
After selecting items in the gallery, clicking the "checkout" button,
and filling out the order form, click the "Printable form" page to display
a page with all information that you can print and fax to us. With this
method you may only pay with a credit card.
The fax number is:
0090 (212) 520 77 43.
Mailing your order
After selecting items in the gallery, clicking the "checkout" button,
and filling out the order form, click the "Printable form" page to display
a page with all information that you can print and mail to us. Be sure
to also include_once payment in the form of credit card or travelers check.
E-mail :info@lesartsturcs.org
The mailing address is:
Incili Çavus Sok. No: 37 Kat:3
Alemdar Mah.
Sultanahmet 34400
Istanbul, Turkey
Phoning in your order.
You can call us at:
0090 (212) 520 77 43
0090 (212) 511 22 96
0090 (212) 511 75 56
We answer the phones whenever we are here, which is uaually from 08:00
to 22:00 GMT.
Paying in person
Probably the least convenient, but definately the most fun. :-) We welcome
you in our real gallery anytime.
Shipping
We can ship your order
to almost anywhere in the world. You choose between APS (an inexpensive
Turkish shipping company), or UPS (worldwide express), or PTS (worldwide express), on the order form
page (the page after you click "checkout"). APS is significantly less
expensive, but is slower. UPS and PTS are fast (usually 2 days to anywhere).
Shipping prices are regulated according to the weight and size of the
item. Please contact us
if you plan order over 20 kilograms so that we may arrange special,
less expensive transportion.
Security
Many people have some doubts about the safety of
shopping on the internet. The main thing concern is that their credit
card information will be used by someone else. Statistics have shown that
using your credit card for purchases on the internet is significantly
safer than using it any other way (over the phone, mail, or even face-to-face).
We beleive that shopping with your credit card is even safer than paying
by check. Even if your credit card number is stolen, you will not be responsible
for any unauthorized purchases. Or if there is a problem with your purchase,
the purchase will also be removed from your bill by the credit card company.
Return Policy
Any undamaged item can be returned
for any reason within 30 days. Upon receipt of the item, we will credit
your credit card for the price. Returns will be charged a 10% restocking
fee. All returns must be in as-shipped condition. Sorry, no refunds can
be made after 30 days. Shipping and handling charges are not refundable
unless we made an error. If there are any problems with your order, please
contact us by email or on the
contact page.
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